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  • Q: What payment methods do you accept?
    A: We accept various payment options, including credit/debit cards and online payment platforms, to ensure a seamless checkout process.
  • Q: Can I find your products in physical stores?
    A: Currently, our products are available for purchase exclusively through our website.
  • Q: What are your shipping options?
    A: We offer standard and express shipping options. Shipping fees and delivery times may vary based on your location.
  • Q: What products does LuvStikCharms offer?
    A: LuvStikCharms offers a variety of delightful accessories, including keychains, stickers, and charm bracelets, designed to add charm and style to your everyday life.
  • Q: Do you offer international shipping?
    A: Yes, we provide international shipping to many countries. During checkout, select your country to see if it's eligible for international delivery.
  • Q: How can I contact customer support?
    A: For any inquiries or assistance, please email our customer support at luvstikcharms@gmail.com. We're available 24/7 to help.
  • Q: How can I place an order for LuvStikCharms products?
    A: To place an order, visit our website and browse our collections. Add your desired items to the cart and proceed to checkout.
  • Q: What is your return policy?
    A: Our customer-friendly return policy allows you to initiate returns within 30 days of delivery. Please review our website for detailed instructions.
  • Q: Are the keychains customizable?
    A: Currently, our keychains are pre-designed. However, we are continuously expanding our product range, and personalized options may be available in the future.
  • Q: Do you offer discounts or promotions?
    A: Yes, we frequently offer special discounts and promotions. Follow us on social media and subscribe to our newsletter to stay updated on our latest offers.
  • Q: What materials are the keychains made of?
    A: Our keychains are crafted using high-quality materials, including metal, enamel, leather, acrylic, and more.
  • Q: How can I contact customer support regarding my keychain order?
    A: For any inquiries or assistance with your keychain order, please email our customer support at luvstikcharms@gmail.com or call [778-835-0414]. We're available [24/7] to assist you.
  • How do I add a new question & answer?
    To add a new FAQ follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Add a new question & answer 3. Assign your FAQ to a category 4. Save and publish. You can always come back and edit your FAQs.
  • How do I edit or remove the 'Frequently Asked Questions' title?
    You can edit the title from the FAQ 'Settings' tab in the Editor. To remove the title from your mobile app go to the 'Site & App' tab in your Owner's app and customize.
  • Q: Are the keychains customizable?
    A: Currently, we offer a selection of pre-designed keychains. Personalized options may be available in the future, so stay tuned for updates.
  • Can I insert an image, video, or GIF in my FAQ?
    Yes. To add media follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Create a new FAQ or edit an existing one 3. From the answer text box click on the video, image or GIF icon 4. Add media from your library and save.
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