Privacy Policy

Type of website: Ecommerce
Effective date: 21st day of July, 2023

https://www.luvstikcharms.shop/ (the "Site") is owned and operated by LuvStikCharms. LuvStikCharms is the data controller and can be contacted at:

luvstikcharms@gmail.com
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Purpose
The purpose of this privacy policy (this "Privacy Policy") is to inform users of our Site of the following:

The personal data we will collect;
Use of collected data;
Who has access to the data collected;
The rights of Site users; and
The Site's cookie policy.
This Privacy Policy applies in addition to the terms and conditions of our Site.

GDPR
For users in the European Union, we adhere to the Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016, known as the General Data Protection Regulation (the "GDPR"). For users in the United Kingdom, we adhere to the GDPR as enshrined in the Data Protection Act 2018.

We have not appointed a Data Protection Officer as we do not fall within the categories of controllers and processors required to appoint a Data Protection Officer under Article 37 of the GDPR.

Consent
By using our Site users agree that they consent to:

The conditions set out in this Privacy Policy.
When the legal basis for us processing your personal data is that you have provided your consent to that processing, you may withdraw your consent at any time. If you withdraw your consent, it will not make processing which we completed before you withdrew your consent unlawful.

You can withdraw your consent by: Transparency: Clearly inform users about the purpose of collecting their data, the type of data being collected, how it will be used, and any third parties involved in the process. Consent Mechanism:

Legal Basis for Processing
We collect and process personal data about users in the EU only when we have a legal basis for doing so under Article 6 of the GDPR.

We rely on the following legal bases to collect and process the personal data of users in the EU:

Users have provided their consent to the processing of their data for one or more specific purposes;
Processing of user personal data is necessary for us or a third pary to pursue a legitimate interest. Our legitimate interest is not overriden by the interests or fundamenal rights and freedoms of users. Our legitimate interest(s) are: Customer Support: LuvStikCharms enhance customer support by providing quick responses to common queries, offering assistance with order tracking, or addressing frequently asked questions.

Personalization: LuvStikCharms offer personalized product recommendations based on customers' preferences, previous purchases, or browsing behavior.

Product Descriptions: Assist in generating product descriptions, ensuring consistent and compelling content for LuvStikCharms' products.

Market Research: By analyzing customer interactions and feedback, can provide valuable insights for LuvStikCharms to improve products and services, identify trends, and stay competitive in the market.

Content Generation: Help create engaging and relevant content for LuvStikCharms' blog posts, social media, and marketing materials.

Language Translation: If LuvStikCharms operates in multiple countries, facilitate language translation services to cater to a global customer base.

Data Analysis: Assist in analyzing customer reviews, feedback, and preferences, helping LuvStikCharms make data-driven decisions and improve the overall customer experience.;
Processing of user personal data is necessary for us to take, at the request of a user, steps before entering a contract or for the performance of a contract to which a user is a party. If a user does not provide the the personal data necessary to perform a contract the consequences are as follows: Limited Access or Functionality: In certain cases, not providing personal data may limit the user's access to certain features, services, or functionalities offered by LuvStikCharms. For example, if personal data is required for account creation or order processing, a user who doesn't provide the necessary information may not be able to complete the registration or purchase process.

Inability to Fulfill Requests: If LuvStikCharms requires specific personal data to fulfill a user's request (e.g., for personalized products or services), not providing that data may prevent LuvStikCharms from fulfilling the request as desired.

Lack of Personalization: Without certain personal data, LuvStikCharms may be unable to offer personalized recommendations, customized products, or tailored content that aligns with the user's preferences or interests.

Limited Communication: If contact information (such as an email address) is not provided, LuvStikCharms may have difficulty communicating with the user regarding updates, promotions, or important information related to their account or orders.

Regulatory Compliance: LuvStikCharms may be subject to data protection laws and regulations that require obtaining consent for specific data processing activities. If a user declines to provide consent for such activities, LuvStikCharms must respect their decision to comply with these regulations.;
Processing of user personal data is necessary for us to comply with a legal obligation. If a user does not provide the the personal data necessary for us to perform a legal obligation the consequences are as follows: Limited Product Personalization: LuvStikCharms may offer personalized products or accessories that require certain personal data, such as names or initials, for customization. If a user opts not to provide this information, they may miss out on the opportunity to have personalized items.

Restricted Account Creation: If personal data is required for creating an account on the LuvStikCharms website or platform, a user who chooses not to provide the necessary information may not be able to register or access certain features reserved for registered users.

No Targeted Marketing: LuvStikCharms may use personal data for marketing purposes, such as sending targeted promotional offers or product recommendations based on a user's preferences. Users who don't provide such data might receive more generalized marketing messages instead.

Limited Order Processing: When making a purchase, LuvStikCharms may need certain personal data for order processing, such as shipping details. If a user doesn't provide this information, they may encounter difficulties in completing their purchase.

Reduced Customer Support: Providing personal data can help LuvStikCharms identify and assist customers more efficiently, especially in customer support interactions. Users who don't provide relevant personal data may experience delays or challenges in getting support.

Limited Account Recovery Options: For security purposes, LuvStikCharms may use personal data to verify the identity of users during account recovery processes. Users who don't provide such information may face difficulties if they need to recover their account.

Anonymity and Privacy: On the positive side, not providing personal data can offer increased anonymity and privacy for the user, as their activities on the website or app may be less traceable to their identity.;
Processing of user personal data is necessary to protect the life of the user or another natural person; and
Processing of user personal data is necessary to a task carried out in the public interest or in the exercise of our official authority.
How We Use Personal Data
Data collected on our Site will only be used for the purposes specified in this Privacy Policy or indicated on the relevant pages of our Site. We will not use your data beyond what we disclose in this Privacy Policy.

Who We Share Personal Data With
Employees
We may disclose user data to any member of our organization who reasonably needs access to user data to achieve the purposes set out in this Privacy Policy.

Other Disclosures
We will not sell or share your data with other third parties, except in the following cases:

If the law requires it;
If it is required for any legal proceeding;
To prove or protect our legal rights; and
To buyers or potential buyers of this company in the event that we seek to sell the company.
If you follow hyperlinks from our Site to another Site, please note that we are not responsible for and have no control over their privacy policies and practices.

How Long We Store Personal Data
User data will be stored until the purpose the data was collected for has been achieved.

You will be notified if your data is kept for longer than this period.

How We Protect Your Personal Data
Encryption: User data is often encrypted during transmission and storage. This ensures that even if intercepted, the data remains unreadable to unauthorized parties.

Secure Sockets Layer (SSL) Certificates: SSL certificates are used to establish secure connections between users' browsers and the website server, ensuring that data transmitted between them is encrypted.

Access Control: Companies implement access controls to limit access to user data to authorized personnel only. This helps prevent unauthorized access and data breaches.

Firewalls: Firewalls are used to protect servers and networks from unauthorized access and external threats, such as hacking attempts.

Data Minimization: Companies often follow the principle of data minimization, collecting and storing only the minimum amount of personal data necessary for the intended purpose.

Regular Security Audits: Regular security audits and vulnerability assessments are conducted to identify and address potential weaknesses in the system.

Employee Training: Companies provide training to employees on data security best practices to ensure they handle user data responsibly.

Data Backups: Regular data backups are performed to ensure that user data can be recovered in the event of a data loss incident.

Monitoring and Intrusion Detection: Continuous monitoring of systems and networks helps detect and respond to any suspicious activities promptly.

User Authentication: Strong user authentication measures, such as two-factor authentication, help prevent unauthorized access to user accounts.

Privacy Policy: Companies have a comprehensive privacy policy that clearly explains how user data is collected, used, and shared.

Compliance with Data Protection Laws: Companies ensure compliance with relevant data protection laws and regulations, such as the General Data Protection Regulation (GDPR) in the European Union or the California Consumer Privacy Act (CCPA) in the United States.

While we take all reasonable precautions to ensure that user data is secure and that users are protected, there always remains the risk of harm. The Internet as a whole can be insecure at times and therefore we are unable to guarantee the security of user data beyond what is reasonably practical.

Your Rights as a User
Under the GDPR, you have the following rights:

Right to be informed;
Right of access;
Right to rectification;
Right to erasure;
Right to restrict processing;
Right to data portability; and
Right to object.
Children
We do not knowingly collect or use personal data from children under 16 years of age. If we learn that we have collected personal data from a child under 16 years of age, the personal data will be deleted as soon as possible. If a child under 16 years of age has provided us with personal data their parent or guardian may contact our privacy officer.

How to Access, Modify, Delete, or Challenge the Data Collected
If you would like to know if we have collected your personal data, how we have used your personal data, if we have disclosed your personal data and to who we disclosed your personal data, if you would like your data to be deleted or modified in any way, or if you would like to exercise any of your other rights under the GDPR, please contact our privacy officer here:

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Do Not Track Notice
Do Not Track ("DNT") is a privacy preference that you can set in certain web browsers. We do not track the users of our Site over time and across third party websites and therefore do not respond to browser-initiated DNT signals.

Cookie Policy
A cookie is a small file, stored on a user's hard drive by a website. Its purpose is to collect data relating to the user's browsing habits. You can choose to be notified each time a cookie is transmitted. You can also choose to disable cookies entirely in your internet browser, but this may decrease the quality of your user experience.

We use the following types of cookies on our Site:

Functional cookies
Functional cookies are used to remember the selections you make on our Site so that your selections are saved for your next visits.
Modifications
This Privacy Policy may be amended from time to time in order to maintain compliance with the law and to reflect any changes to our data collection process. When we amend this Privacy Policy we will update the "Effective Date" at the top of this Privacy Policy. We recommend that our users periodically review our Privacy Policy to ensure that they are notified of any updates. If necessary, we may notify users by email of changes to this Privacy Policy.

Complaints
If you have any complaints about how we process your personal data, please contact us through the contact methods listed in the Contact Information section so that we can, where possible, resolve the issue. If you feel we have not addressed your concern in a satisfactory manner you may contact a supervisory authority. You also have the right to directly make a complaint to a supervisory authority. You can lodge a complaint with a supervisory authority by contacting them.